Managing Records: Consultants and Vendors

BPA and Needs Assessment Consultants

The New York State Archives has compiled this list of BPA/needs assessment consultants to aid government agencies, local governments, and other entities searching for companies and individuals providing BPA/needs assessment consultant services. This inventory lists organizations, their contact information, as well as a brief summary of services offered when the information was available. While every effort has been made to ensure accuracy and completeness, you are encouraged to contact consultants directly for verification.

The New York State Archives assumes no responsibility for the professionalism of any consultants listed. These consultants have done BPA or needs assessment work for local governments in New York State under a Local Government Records Management Improvement Fund (LGRMIF) grant or have requested to be added to this list. This list is not meant to endorse, recommend, or require use of any particular consultant on this inventory. If you know of other consultants that should be on this list or you discover content inaccuracies in this list, please contact the Records Service Development unit at (518) 474-6926 or, by email, at

Revised 27 March 2015

Access Systems, Incorporated
Steven F. Goodfellow
P. O. Box 402
Manlius, NY 13104
Phone: (315) 682-1188 or (888) 624-6319 (within the US)
Fax: (315) 682-0865

ACE Computer Corp.
Ken Moskowitz
336 Hungry Harbor Rd
North Woodmere, NY 11581
Phone: (516) 791-7199

Allstate Information Management
Sheila Grabowski
80 Beckwith Ave
Paterson, NJ 07503
Phone: (800) 225-1080

Barry Strock Consulting Associates, Inc.
154 Rosemont Street
Albany, NY 12206
Phone: (518) 459-4252

Bowne Management Systems, Inc.
Girk Cakmak
Bowne Management Systems, Inc.
235 East Jericho Turnpike, P.O. Box 109
Mineola, NY 11501
Phone: (516) 746-2350
Fax: (516) 747-1396

Richard Tamaro
134 West 29th St. - 3rd floor
New York, NY 10001
Phone: (210) 222-9065

Center for Governmental Research (CGR)
Charles Zettek
1 South Washington Street, Suite 400
Rochester, NY 14614-1125
Phone: (585) 327-7068
Fax: (585) 325-2612

CGI Information Systems Consultants and Management, Inc. (CGI)
Leo Pfohl
12 Corporate Woods Boulevard, Suite 201
Albany, NY 12211
Phone: (518) 514-3751
Fax: (518) 434-3697

CLB Computer Services
(NYS certified M/WBE)
2 Morley Court
Albertson NY 11507
Phone: 516.680.8037
Services/sales: Document imaging ((letter, legal & wide format), scanning of microfilm (16/35 mm), microfiche, aperture cards, indexing, data entry, electronic document management solutions, needs assessments, Business Processes Analysis.

Custom Computer Specialists
Diana Schrage
70 Suffolk Court
Hauppauge, NY 11788
Phone: (800) 735-1775
Fax: (800) 986-5518

Chuck Rondinone
88 Curtis Road
Glastonbury, CT 06033
Phone: (860) 661-0438 or (860) 970-6300
Fax: (781) 830-6055
Services/sales: DataBank provides business process services and can assist with determining when and what technology and document management solutions are needed. We work with our customers to formulate, implement and manage compliant disaster recovery programs and are a leading integrator of several EDMS solutions. Along with understanding of electronic documents, software, metadata and taxonomy, we provide services and consultation on managing and storing electronic records as well as data conversion. We provide storage for micrographic media and can provide conversion on demand. We provide methylene blue testing and analysis as well as equipment to monitor micrographic quality. We sell micrographic cameras, scanners, film processors, readers and reader/printers as well as raw microfilm, microfiche and aperture cards and supplies. We can provide document storage (short-term) and long-term microfilm, microfiche, aperture card and electronic media storage at all of our centers and all DataBank facilities are SAS 70 Type II and PCI DSS certified.

Dr. Bruce W. Dearstyne
23 Venezio Avenue
Albany, NY 12203
Phone: (518) 456-0872

Diversified Information Technologies, Inc.
Marlene Marriaggi
123 Wyoming Avenue
Scranton, PA 18503
Phone: (570) 496-1812
Services/sales: Records Management; Document Conversion/Data Capture; Electronic Mailroom; Electronic Hosting/Repository and Secure Access System, Consulting and Assessment Services, Print/Output Services. ISO 9001:2008 Certified, SAS 70 Type II Certified, 36 CFR compliant Records Storage Facilities.Marlene Marriaggi

Documentelligence™ from Copier Fax Business Technologies, Inc.
Michael Stroh
465 Ellicott Street, Buffalo, NY 14203 and
250B Lucius Gordon Drive, Suite 5, Rochester, NY 14586
Phone: (716) 853-5000, ext. 28
Services/sales: Documentelligence™ from Copier Fax Business Technologies, Inc. analyzes business processes and furnishes appropriate IT and document management solutions, With 25 years of multi-award winning experience, we generate hardware, software, and e-forms solutions that optimize data capture, storage, research, retrieval, and conversion… improve office automation and workflows… aid compliance… support recovery from catastrophic events… and boost customer service.

EA Science and Technology Scientist
Matthew Starr
6712 Brooklawn Parkway, Suite 104
Syracuse, NY 13211-2158
Phone: (315) 431-4610
Fax: (315) 431-4280

E-BizDocs, Inc.
85 Broadway
Albany, NY 12204
Phone: (518) 456-1011 or (866) 816-1217

Electronic Data Systems Corporation (EDS)
Judy Keator
17 Kenwood Drive
Newton, NH 03858
Phone: (603) 382-1490
Fax: (603) 382-1491

Empower Solutions
5 Concourse Parkway, Suite 1420
Atlanta, GA 30328
Phone: (678) 332-5260
Fax: (678) 332-5265

Feith Systems and Software, Inc.
Martn Kratz
425 Maryland Drive 
Fort Washington, PA 19034
Phone: (215) 646-8000 ext. 466 or (609) 290-9877
Fax: (215) 540-5495
Email: or
Services/sales: We provide our software solutions for Workflow/BPM, Document & Content Management, Webforms, Graphical Reporting Dashboards, COLD/ERM, Compliance, Email Archiving/e-Discovery, Document Imaging and Records management (RMA) (Certified by the US Dept. of Defense – DOD 501532 Classified Level). We are the authors of our software, and provide direct support and maintenance for our solutions. We are the only Small business that has attained the classified Level Certification for our RMA Suite.

Focused Technologies
Michael Came
279 Broadway
Albany, NY 12204
Phone: (518) 935-4135
Fax: (518) 375-3610

Michael Came
340 E 24th Street
New York, NY 10010
Phone: (917) 470-9160

Chuck Tobin
280 Wall Street
Kingston, NY 12401
Phone: (845) 943-6406

Services/sales: NYS Preferred Source Member for Document Scanning Services, Large Format scanning, Microfiche to Image conversion, Microfilm to image conversion, PaperVision Document Management Software, ImageSilo Cloud Document Management Software, Digital Mailroom Services, On-site Scanning Services

Gallego Information Services
Caroline Gallego
P.O. Box 345
Buffalo, NY 14224-0345
Phone: (716) 675-0012
Fax: (716) 674-9093

GEMKO Information Group, Inc.
100 Corporate Parkway, Suite 200
Amherst, NY 14226
Phone: (716) 929-2700
Fax (716) 929-2705

Gimmal Group
1 Liberty Plaza, 23rd Floor
New York, NY 10006
Phone: (212) 809-4050
Fax: (212) 480-1293

HLN Consulting LLC
100B Centre Boulevard
Marlton, NJ 08053
Phone: (888) 996-1835

Hunter Information Management Services, Inc.
Gregory Hunter
177 Banbury Road
Mineola, NY 11501-1518
Phone: (516) 248-5388
Fax: (516) 248-2435

IBM Corporation
Mary Cooper
80 State Street
Albany, NY 12207
Phone: (518) 487-6283
Fax: (518) 487-6679
Email: (primary), (secondary)

Image Data, Inc.
Richard O’Donnell
Rochester, Buffalo and Syracuse Regions
Phone: (585) 742-2021
Laurie Green
Albany Region
Phone (518)862.2740
Services/sales: BPA/Needs assessments, Document and Microfilm Scanning, 16mm and 35mm microfilming, microfilm processing and duplication, Methylene blue testing, preservation microfilming, Document Scanners, Software, Data Entry and Web Hosting.

ImageWork Technologies Corp.
Cecilia G. Bikkal
81 Main Street, Suite 300
White Plains, NY 10601
Phone: (914) 681-0700
Fax: (914) 683-6240

Infinity Consulting, LLC
Sharon A. Morris, CRM
455 Massachusetts Ave. N.W.
Washington, DC 20001
Phone: (212) 864-1364
Fax: (202) 558-6781
Services/sales: Infinity Consulting provides the following services: Record Inventory Development, Retention Schedule Development, Policy & Procedure Development, Change Management, and Program Evaluation.

Karen Herwig
669 Grove Road
Thorofare, NJ 08086
Phone: (888) 845-7015
Fax: (856) 845-7082
Services/sales: InOutsource provides records and information management consulting services.

Lighthouse Computer Services
Steve Roperti
1273 Courtney Drive
Victor, NY 14564
Phone: (585) 924-8993
Fax: (585) 486-1372

Millican and Associates
5850 Coral Ridge Dr, Suite 205
Coral Springs, FL 33076-3379
Phone: (954) 963-1771
Fax: (954) 962-7956

Prescient Information Systems, Inc.
Lisa Piesko, Sales Manager
8902 Vincennes Circle, Suite B
Indianapolis, IN 46268
Phone: (317) 987-2800
Fax: (317) 415-2229
Services/sales: Enterprise Content Management, EDMS, Records Management, IBM FileNet Panagon/Image Services/ P8 consulting, installation, migration, integration, customization, workflow, troubleshooting, training, maintenance and customer service. Kofax Platinum Partner for document imaging, data capture and eTransactions. Microfilm conversion services.

Ricoh USA, INC
Gary Schwartz
1219 Walt Whitman RD
Melville, NY 11747
Phone (631) 547-6000

William Saffady
114 Second Place
Brooklyn, NY
Phone: (718) 246-4696
Fax: (718) 246-4855

500 New Karner Road, Suite 202
Albany, NY 12205
Phone: (800) 430-7629

K. Sickler-Murphy
(NYS certified M/WBE)
Records Management Consultant
2369 West Old State Road
Schenectady, NY 12306
Phone: (518) 355-9084 or (518) 357-0693 Mobile phone: (518) 986-6509

Sitrof Technologies, Inc.
Timothy Wendel
700 Alexander Park, Suite 302
Princeton, NY 08540
Phone: (609) 897-9180, ext. 109
Fax: (609) 734-4909
Services/sales: Assessments, Systems Analysis/Design, Integrations/Deployments, Data Topology Mapping, Records Classifications, Project Management, Training, Customizations/Configurations, File Plans, Best Practices Consulting, Business Process Automation, Governance Risk Compliance, eDiscovery, Data Protection, Enterprise Content Management, Imaging Management, Backup/Recovery/Archive, Business Continuity, SaaS Applications, CFR 21 Part 11 Validated Systems, Workflow Engineering, Document Management.

SMART Business Advisory and Consulting
Geoffrey Plante
14 Corporate Woods Blvd., Suite 102
Albany, NY 12211
Phone: (518) 427-7760
Fax: (518) 426-1632

Alden Stevens
15 Elba Street
Rochester, NY 14608
Phone: (585) 230-4865

Tailwind Associates
Rene D. Guzek, Administrative Coordinator
1462 Erie Boulevard
Schenectady, NY 12305
Phone: (518) 579-3020 or (800) 724-8871
Fax: (518) 579-3021
Email: or

James M. Tammaro, MLS
113 North Long Street
Williamsville, NY 14221
Phone: (716) 479-5509

Westchester Arc / eDocNY
Kevin C. Hansan, Acting Director
388 Tarrytown Road
White Plains, NY 10607
Phone: (914) 681- 0656
Mobile Phone: (914) 396-8613
Fax: (914) 428-6647
Services/sales: Westchester Arc is the largest agency in Westchester County serving the needs of developmentally disabled adults and children. eDocNY is a not-for-profit business unit of Westchester Arc that provides Document Management solutions, including but not limited to Document Scanning. Microfilming, Box Storage and Retrieval, and Document Destruction. The Company's profits are used by the agency to create new and enhance existing services for the people we support.

Xerox Corporation
100 Clinton Ave. S.
Rochester, NY 14604
Phone: (585) 423-5090 or (800) 275-9376