Managing Records: Consultants and Vendors

Records Management Software Vendors

The New York State Archives has compiled this list of records management software vendors to aid government agencies, local governments, and other entities searching for companies and individuals providing records management software vendor services. This inventory lists organizations, their contact information, as well as a brief summary of services offered when the information was available. While every effort has been made to ensure accuracy and completeness, you are encouraged to contact vendors directly for verification.

The New York State Archives assumes no responsibility for the professionalism of any vendors listed. These vendors have done needs assessment or implementation work for local governments in New York State under a Local Government Records Management Improvement Fund (LGRMIF) grant or have requested to be added to this list. This list is not meant to endorse, recommend, or require use of any particular vendor on this inventory. If you know of other vendors that should be on this list or you discover content inaccuracies in this list, please contact the Records Service Development unit at (518) 474-6926 or, by e-mail, at

Some of the vendors listed are in compliance with DoD 5015.2-STD, the Department of Defense's standard for Records Management Applications (RMA).

Revised 31 March 2015

Admit Computer Services
500 Bi-County Blvd, Suite 122
Farmingdale, NY 11735       
Phone: (631) 249-1244 or (800) 871-1244
Fax: (631) 249-2049
IMPACT municipal software (software).

AIIM Council
Fax: (914) 789-8165

All Star Software Systems, LLC
1224 Mill Street 
East Berlin, CT 06023
Phone: (860) 828-2076
Fax: (860) 828-2122
Content management including imaging, forms processing, electronic document management, electronic report management, workflow, web content management.

Allstate Information Management
Sheila Grabowski
80 Beckwith Ave
Patterson, NY 07503
Phone: (800) 225-1080

Alpine Software Corporation
PO Box 281 
Pittsford, NY 14534
Phone: (800) 787-6446
Fax: (585) 264-9844
RedAlert NFIRS 5.0 Fire Department Management System.

Andrews Software
1 Andrews Circle 
Brecksville, OH 44141         
Phone: (440) 838-8611 or (800) 807-2093
Records center software; vault management software.

ARMA International NRIMW Sales
4200 Somerset Drive, Suite 215
Prairie Village, KS 66208
Phone: (913) 341-3742

ASR Systems Group, Inc.
(NYS certified M/WBE)
Mollie Parks, President
100 Commerce Blvd.
Liverpool, NY 13088
Phone: (800) 334-3688
Fax: 315-453-2025
Service/Sales: LGRMIF Inactive & Historical record storage, Data Conversion and Access systems, High Density Mobile Shelving Systems, Library shelving, Map files, Times 2 Rotary Cabinets, Fire Proof Cabinets, Custom File Folders and more. Design, Installation and Maintenance Services available. Servicing every county in New York State since 1973.

134 West 29th Street, 3rd Floor
New York, NY 10001
Phone: (888) 388-CASO
Phone 2: (212) 566-8580
CASO offers document scanning, content management software, digital imaging, document hosting, and custom software development. We offer both in-house and on-site document conversion services. CASO provides scanning services through NYSID’s New York State Preferred Source program.

Cass Systems
17000 Dallas Parkway, Suite 126
Phone: (972) 931-5522

2550 West Midway Blvd 
Broomfield, CO 80020         
Phone: (303) 666-2160 or (800) 522-3528
Fax: (303) 666-2166
Color-coded strip labels for top- or side-tab.

1650 Sycamore Avenue, Suite 40
Bohemia, NY 11716
Phone: (800) 995-8696
Fax: (631) 207-8387
MinuteTraq (software)

Computer Generated Solutions
Three World Financial Center American Express Tower, 27th Floor           
Fax: (212) 408-3969

Content Conversions
306A Jericho Turnpike 
New Hyde Park, NY 11040
Phone: (516) 437-5888
Fax: (516) 437-6200

Continuum Systems
Bob Owens
2401 Burnet Avenue 
Syracuse, NY 13206
Phone: (800) 933-0180

Services/sales: OnBase is a fully integrated enterprise content management (ECM) software suite used by more than 7,500 mid-tier and Global 2000 enterprises to capture, route, manage, share and archive high volumes of corporate information critical to business operations, audits and customer service. Eliminating low-value manual tasks through core OnBase functionality such as document imaging, workflow and COLD/ERM and making all content instantly available from a single, easy-to-use interface increases employee productivity and operational efficiency. OnBase complements its ECM functionality with expertise in specific industry solutions and back office operations.

Conversion Image Technology Inc
Jamie Sasenbury
7010 Fly Road
East Syracuse New York 13057
Phone 315-432-0591
Fax 315-432-0593
Service/Sales: Conversion Image Technology Inc is a document solution provider that provides end-to-end solutions. Those solutions include document management software, scanning hardware, scanning services and support, microfilming services and support. Conversion Image Technology is dedicated to finding a document management solution to best fit your needs and budget. Conversion Image Technology Inc. is a document service bureau and is also a Laserfiche document management software solutions provider.

Cuadra Associates, Inc.
72 Madison Avenue, 12th Floor 
New York, NY 10016
Phone: (212) 685-1850
Fax: (212) 685-0759

CVISION Technologies, Inc.
Ken Chassin
118-35 Queens Blvd, 14th FLoor
Forest Hills, NY 11375
Phone: (866) 871-7340
Fax: (718) 793-4749
Services/sales: CVISION Technologies, Inc. creates software to optimize the accessibility and processes associated with document capture. CVISION offers the best in file compression, recognition technology, OCR, automated data extraction ,and PDF workflow applications. Through more efficient, automated workflows, CVISION clients can realize a measurable return on their document-driven processes. CVISION provides several levels of products, ranging from desktop applications to enterprise class services.

Chuck Rondinone
88 Curtis Road
Glastonbury, CT 06033
Phone: (860) 661-0438 or (860) 970-6300
Fax: (781) 830-6055
Services/sales: DataBank provides business process services and can assist with determining when and what technology and document management solutions are needed. We work with our customers to formulate, implement and manage compliant disaster recovery programs and are a leading integrator of several EDMS solutions. Along with understanding of electronic documents, software, metadata and taxonomy, we provide services and consultation on managing and storing electronic records as well as data conversion. We provide storage for micrographic media and can provide conversion on demand. We provide methylene blue testing and analysis as well as equipment to monitor micrographic quality. We sell micrographic cameras, scanners, film processors, readers and reader/printers as well as raw microfilm, microfiche and aperture cards and supplies. We can provide document storage (short-term) and long-term microfilm, microfiche, aperture card and electronic media storage at all of our centers and all DataBank facilities are SAS 70 Type II and PCI DSS certified.

Digiscribe International LLC
Mitchell J. Taube, CDIA
6 Westchester Plaza
Elmsford, NY 10523
Phone: (914) 586-6600 ext. 103 or (914) 953-6865
Fax: (914) 586-0006
Services/sales: Document Scanning – Data Entry/Indexing – Web Repository – E-Forms – forms Processing – Workflow – Software Sales & Support – Integration Services – Full-Text OCR – Conversion Services – Vault Media & Box Storage – Electronic Document Discovery – Litigation Support Services – High-Volume Printing.

Diversified Information Technologies, Inc.
123 Wyoming Avenue 
Scranton, PA 18503            
Phone: (570) 496-1812 or (800) 458-4710
Fax: (570) 342-4736

1 Van Horne Avenue 
Montreal, QC H2T 2J1 Canada
Phone: (514) 271-3223
Fax: (514) 271-4012
Services/Sales: EDC (software)

Documentum, Inc.
6801 Koll Center Parkway 
Pleasanton, CA 94566        
Phone: (925) 600-6800 or (800) 607-9546
Fax: (925) 600-6850
Services/Sales: Documentum Records Manager (software); formerly called TrueArc ForeMost enterprise.

Dupont Systems
420 South Main Street 
Phone: (203) 250-2090

E-BizDocs, Inc.
63 Karner Road 
Albany, NY 12205               
Phone: (518) 456-1011 or (866) 816-1217
Services/Sales: Digital conversion of microfilm, high resolution scanning, integration with UCMS software for Surrogate's Court applications, turnkey document imaging systems, records management consultation, SMEAD barcode labeling and filing.

Elite Informatin Systems, Inc.
5100 West Goldleaf Circle, Suite 100
Los Angeles, CA 90056-1271
Phone: (323) 642-5200
Fax: (323) 642-5400

Eloquent Systems, Inc.
102-135 East 15th Street 
North Vancouver, BC V7L2P7 Canada        
Phone: (604) 980-8358 or (800) 663-8172
Fax: (604) 980-9537

Executive Office Systems
7594 Morgan Road 
Liverpool, NY 13090-3502
Phone: (315) 457-0777

Feith Systems and Software, Inc.
Martn Kratz
425 Maryland Drive 
Fort Washington, PA 19034
Phone: (215) 646-8000 ext. 466, or (609) 290-9877
Fax: (215) 540-5495
Email: or
Services/sales: We provide our software solutions for Workflow/BPM, Document & Content Management, Webforms, Graphical Reporting Dashboards, COLD/ERM, Compliance, Email Archiving/e-Discovery, Document Imaging and Records management (RMA) (Certified by the US Dept. of Defense – DOD 501532 Classified Level). We are the authors of our software, and provide direct support and maintenance for our solutions. We are the only Small business that has attained the classified Level Certification for our RMA Suite.

Focused Technologies
Michael Came
279 Broadway
Albany, NY 12204
Phone: (518) 935-4135
Fax: (518) 375-3610

Michael Came
340 E 24th Street
New York, NY 10010
Phone: (917) 470-9160

Chuck Tobin
280 Wall Street
Kingston, NY 12401
Phone: (845) 943-6406

Services/sales: NYS Preferred Source Member for Document Scanning Services, Large Format scanning, Microfiche to Image conversion, Microfilm to image conversion, PaperVision Document Management Software, ImageSilo Cloud Document Management Software, Digital Mailroom Services, On-site Scanning Services

GEMKO Information Group, Inc.
100 Corporate Parkway, Suite 200
Amherst, NY 14226
Phone: (716) 929-2700
Fax: (716) 929-2705

General Code Publishers
72 Hinchey Road 
Rochester, NY 14624-2991  
Phone: (585) 328-1810 or (800) 836-8834
Fax: (585) 328-8189
Services/Sales: Scalable/flexible document imaging systems, document scanning services, records management software, ordinance codification, indexing, document archiving and retrieval systems.

Genesis Systems Incorporated
14 East 3rd Street,  P.O. Box 546
Lewistown, PA 17044
Phone: (717) 909-8500
Fax: (717) 909-8550
Services/Sales: Vital records/statistics software.

Julio Irizarry
215 Coles Street
Jersey City, NJ 07310
Phone: (866) 947-6932
Fax: (201) 798-4427
Services/sales: GRM Document Management is a leading provider of lifecycle records and information management solutions. The company continues to demonstrate technological leadership by bringing proprietary innovation and new levels of cost efficiency to document storage, data protection, digital/electronic document management and certified destruction. Fully integrated products and services include: eAccess remote inventory control, the Cloud-based Online Record Center, business process workflow automation, a blended paper to digital solution,GRMpedia, a retention regulatory research tool and the Solutions Group, Compliance and Governance expertise. GRM’s full service capabilities are available in major markets throughout the U.S., including New York/New Jersey, Atlanta, Baltimore, Boston, Chicago, Houston, Los Angeles, Miami, Philadelphia, San Francisco, and Washington, D.C.

IMA Imaging & Microfilm Access, Inc (Since 1979)
Mitch Davis
150 Knickerbocker Ave, Suite E
Bohemia, NY 11716
Phone: (631) 589-8100, ext. 12
Fax: (631) 589-8119
Services/sales: IMA (Imaging & Microfilm Access, Inc.) is a document imaging, conversion services and technologies company with more than 35 years industry experience. We help government and businesses capture, control, archive, access and manage critical documents at an affordable price. IMA Technologies, a subsidiary of IMA, is a full-service provider of Records Management Solutions. We offer widely installed, customizable, third-party systems with cloud-based and on-premise licensing models. IMA Technologies is an authorized reseller of Laserfiche. Because IMA is an associate member of NYSID, which is a Preferred Source, state and local government agencies can purchase IMA’s full range of scanning, microfilming and related document conversion services through NYSID (New York State Industries for the Disabled, Inc.).

Image Integrator LLC
Rockwest Facilities
1005 West Fayette Street. Suite 3D
Syracuse, NY 13204
Phone: (315) 474-9788
Fax: (315) 295-2528
Services/sales: Aperture card conversion, document scanning and conversion, image to film, film processing, hardware and software maintenance, microfiche digitizing, microfilming, paper conservation, shredders, scanners, records management software.

ImageWork Technologies Corp.
Cecilia G. Bikkal
81 Main Street, Suite 300
White Plains, NY 10601
Phone: (914) 681-0700
Fax: (914) 683-6240

Infolinx System Solutions
10800 Connecticut Avenue 
Kensington, MD 20895        
Phone: (301) 942-1224 or (800) 251-8399
Fax: (301) 962-3280
Services/Sales: Infolinx SE software tracks and retrieves any item while maintaining a history of transfers for every item.

InfoPreserve, Inc.
175 Sully’s Trail, Suite 203
Pittsford, NY 14534
Phone: (585) 542-4183
Services/sales: InfoPreserve is a simple and easy to use Cloud content and records management solution that makes documents, business emails and scanned records shareable and searchable. It’s a secure, privacy-controlled repository that finally gives you control of your digital information. Our solution set enables file sharing and collaboration coupled with archiving and preservation wrapped around feature rich controls and reporting designed for businesses. We provide a scalable and affordable content management solution on a subscription basis as an alternative to using shared network drives and ftp tools. With no software to install or hardware to buy, customers are up and running within a couple hours providing them with a quick ROI.

Information Network International
400 Durham Drive 
Houston, TX 77007
Phone: (713) 869-8756
Fax: (713) 869-3600

Information Systems, Inc.
303 Hickory Avenue 
New Windsor, NY 12553
Phone: (845) 496-7244

Information Technology Group
121 S. Palm Canyon Drive #206 
Palm Springs, CA 92262
Phone: (800) 978-3268
Fax: (760) 416-7434
Services/Sales: ADVANTAGE records management software for records center, active records, and retention management.

Innovative Ideas Unlimited, Inc.
1 Elm Street 
Wakefield, MA 01880
Phone: (781) 246-0370 or (877) 786-4484
Fax: (781) 224-3072

Intersect Systems, Inc.
PO Box 540907 
Grand Prairie, TX 75054-0907
Phone: (972) 641-7747
Fax: (972) 641-0792
Services/Sales: Records Control and Management System Plus; Retention Schedule Manager Plus.

20000 Mariner Avenue 
Torrance, CA 90503            
Phone: (310) 793-1888 or (800) 985-8533
Services/Sales: LaserFiche is a trademark of Compulink Management Center, Inc.

Law Enforcement Software Services, Inc.
52 Lakeview Road 
North Salem, NY 10560
Phone: (914) 263-2582
Services/Sales: IBR records management for law enforcement, including dispatching, MV104, evidence tracking, custom reports, digital mugshots, audit log, shift scheduling and more.

304 Park Ave. South, Suite 1998
New York, NY 10010
Phone: (212) 353-7588
Fax: (212) 353-7567
Services/Sales: Enterprise records management software with email and retention.

Logistic Systems, Inc.
3000 Palmer Street 
Missoula, MT 59808
Phone: (406) 728-0921
Fax: (406) 728-8754

1700 Capital Circle SW, PO Box 2235
Tallahassee, FL 32316
Phone: (800) 342-2633
Fax: (850) 701-0715
Services/sales: Document imaging, data conversion services, EDMS, indexing software, records management software.

MicroImage Systems
771 Pottersville Road, P.O. Box 299
Pottersville, NY 12860
Phone: (518) 251-4400
Fax: (518) 251-5111
Services/sales: Microfilming, processing & duplication, indexing for CAR systems, digitization, consulting, microfilm & supplies, scanners, imaging hardware, software & supplies.

Mobius Management Systems, Inc.
120 Old Post Road 
Rye, NY 10580                   
Phone: (914) 921-7200 or (800) 235-4471
Fax: (914) 921-1360
Services/sales: ViewDirect (software)

Modern Micro Imaging
5165 Lee Highway
Arlington, VA 22207
Phone: (703) 534-1025
Fax: (703) 536-5948
Services/sales: DocuWare electronic records management software with SQL-based index & retrieval. Retention policy enforcement with fully audited document transactions for SOX (Sarbanes-Oxley) compliance. JIT tested & certified under DoD 5015.2-STD. Conforms to NARA 36 CFR 1220-1238 records management regulations.

MTS Software Solutions
DBA AMI Imaging
225 Executive Drive, Suite 4
Moorestown, NJ 08057
Phone: (856) 642-1188 x 4963 or (215) 668-9519 (cell)
Fax: (856-) 642-1604

MuniMetriX Systems Corp.
MuniMetriX Systems Corp.
1575 Delucchi Lane, Suite 223
Reno, Nevada 89502-6582
Phone: (800) 548-7895
Fax: (775) 334-4788
Services/sales: Papervision Enterprise, ImageSilo

OmniRim Solutions, Inc.
800 Fifth Avenue, Suite 4100
Seattle, WA 98104              
Phone: (604) 685-4111 or (866) 666-4746
Fax: (604) 685-9370

1130 West Pender Street, Suite 910
Vancouver BC Canada, V6E 4A4  
Phone: (604) 685-4111 or (866) 666-4746
Fax: (604) 685-9370

OmniRim, a modular suite of records management software that manages and tracks files, boxes, documents, and other media from creation to destruction.

O'Neil Software
28870 US 19 N. #300 
Clearwater, FL 33761
Phone: (727) 726-6173
Fax: (727) 726-6193

11 Cushing 
Irvine, CA 92618
Phone: (949) 458-1234
Fax: (949) 206-6949


OneSource Solutions - Rochester Rehabilitation Center, Inc.
1357 University Ave
Rochester, NY 14607
Phone: (585) 473-2052
Services/sales: Scans paper and microforms (X-rays,16mm and 35mm roll film, and microfiche), documents, document preparation, CD/DVD duplication, document destruction, certified and secure

Open Text Corporation
5 Computer Drive South 
Albany, NY 12205-1608
Phone: (518) 446-0490
Fax: (518) 446-0792
Services/Sales: Livelink and iRIMS (software); imaging solutions.

PMI Document Solutions, Inc.
John Welch, President
150 Ackley Ave.
Johnson City, NY 13790
Phone: (800) 724-0340 x-16
Services/sales: DocuWare is a fully integrated enterprise content management (ECM) software suite used in 70 countries and 16 languages to over 100,000 users in approximately 10,000 installations. Whether as an on premise or as a cloud solution, DocuWare provides all the components needed for Enterprise Content Management. These solutions are highly scalable, offer a low Total Cost of Ownership (TCO) and DocuWare is ISO Certified, FDA Compliant and rated 5-Star by Buyers Lab Inc. (BLI). Regardless of format or source DocuWare automates business processes and workflows by electronically managing and sharing documents. Documents are readily available, where and when needed; one search quickly locates related documents. PMI (founded in 1974) proudly represents DocuWare (founded 1988) which ranks among the world's leading Document Management software companies.

Prescient Information Systems, Inc.
Lisa Piesko, Sales Manager
8902 Vincennes Circle, Suite B
Indianapolis, IN 46268
Phone: (317) 987-2800
Fax: (317) 415-2229
Services/sales: Enterprise Content Management, EDMS, Records Management, IBM FileNet Panagon/Image Services/ P8 consulting, installation, migration, integration, customization, workflow, troubleshooting, training, maintenance and customer service. Kofax Platinum Partner for document imaging, data capture and eTransactions. Microfilm conversion services.

Records Management Software, Inc.
774 Post Road, Suite 230
Scarsdale, NY 10583-5030  
Phone: (914) 725-5900 or (800) 432-8160
Fax: (914) 725-5270
Services/Sales: SIMPLE Records Manager manages active and archival records and prepares and maintains a retention schedule.

Ricoh USA, INC
Gary Schwartz
1219 Walt Whitman RD
Melville, NY 11747
Phone: (631) 547-6000

RSD America, Inc.
300 Frank W. Burr Blvd Glenpointe Centre East - Suite 54
Teaneck NJ 07666
United States
Phone: (201) 996-1000
Fax: (201) 996-1001
Services/sales: RSD helps companies meet the growing challenge of information governance by providing market-leading products within this area of expertise. RSD is positioned in the Leaders Quadrant in Gartner, Inc.’s “Magic Quadrant for the Integrated Document Archive and Retrieval Systems” (IDARS). We have over 1200 clients globally and approximately 150 here in the US, many in the Fortune 500.

222 Andrews Street, Suite 120
Rochester, NY 14604          
Phone: (585) 697-2550 or (866) 547-7226
Fax: (585) 232-4049
Services/Sales: Document imaging and management; scanning, full indexing, coding, OCR, large format color scanning, backfile and day forward conversion, duplicating services, printing, consulting, microfilm conversion, x-ray scanning, onsite.

Sitrof Technologies, Inc.
Timothy Wendel
700 Alexander Park, Suite 302
Princeton, NY 08540
Phone: (609) 897-9180, ext. 109
Fax: (609) 734-4909
Services/sales: Assessments, Systems Analysis/Design, Integrations/Deployments, Data Topology Mapping, Records Classifications, Project Management, Training, Customizations/Configurations, File Plans, Best Practices Consulting, Business Process Automation, Governance Risk Compliance, eDiscovery, Data Protection, Enterprise Content Management, Imaging Management, Backup/Recovery/Archive, Business Continuity, SaaS Applications, CFR 21 Part 11 Validated Systems, Workflow Engineering, Document Management.

Smead Software Solutions
600 Smead Blvd. 
Hastings, MN 55033-2219
Phone: (866) 293-7664
Fax: (800) 216-3837

605 Fourth Street 
Mayville, WI 53050
Phone: (888) 822-9777

TOWER Software
12012 Sunset Hills Rd Two Discovery Square
Suite 510
Reston, VA 20190               
Phone: (703) 476-4203 or (800) 255-9914
Fax: (703) 437-9006
Services/Sales: TRIM Context (software)

Triadd Software Corporation
13212 NE 16th Street, Suite 311
Bellevue, WA 98005            
Phone: (425) 643-3700 or (800) 877-9564
Fax: (425) 213-1030
Services/Sales: Gain 2000 (software)

Trillicom, LLC
Donna Walker
82 West Cochran Street
Simi Valley, CA 93065
Phone: (805) 577-1062 office (9 am - 9 pm, PST) or (805) 469-6643 cell
Fax: (805) 579-1891
We provide services using our software to deliver automated migration and conversion for digital archives. Whether archives need to move to a new platform or require transformation to meet current business needs Trillicom Engine can solve conversion and migration challenges for digital data from any source, applying transformations as desired, and delivering to any target, at your needed speed, flawlessly and with complete accountability. We also provide custom utilities such as AFP and PDF transforms.

TSM Associates
P.O. Box 171 
Granite Springs, NY 10527
Phone: (914) 248-5657
Programming work including database application development and database conversion.

Uniscribe Professional Services
187 Danbury Road 
Wilton, CT 06897                
Phone: (203) 834-5700 or (888) 309-9393
Fax: (203) 834-5752

UrsaNav, Inc.
616 Innovation Drive
Chesapeake, VA 23320
Phone: (703) 625-9821
Services/sales: Records management program development, implementation of ERM/ECM software and solutions, data and document conversion, application hosting, and onsite staffing.

Ryan Santoro
7900 E. Union Ave., Suite 800
Denver, CO 80237
Phone: (303) 865-1237
Fax: (303) 865-1205
Service/sales: You run your business; we will run your email and archiving. A subsidiary of Perimeter eSecurity and a leading provider of Hosted MS Exchange, wireless, and email archiving services. A partial list of our services includes MS Exchange 2007, SharePoint WSS 3.0, and Consolidated Gateway Services – On-Demand Disaster Recovery/Business Continuity.

Williamson Law Book Company
709 Canning Parkway 
Victor, NY 14564                 
Phone: (716) 924-3400 or (800) 733-9522
Fax: (585) 924-4153

WinPat Holdings Ltd.
7705 Garrett Drive 
Dilton, BC, Canada, VHC4E7
Phone: (604) 596-1434
Fax: (604) 596-1431
Services/Sales: QRMS Records Management Software (software)

Zasio Enterprises, Inc.
316 North Third Street 
Smithfield, NC 27577
Phone: (919) 989-1106
Fax: (919) 989-6453
Services/Sales: Versatile and Retention (software)

ZyLAB North America LLC
1577 Spring Hill Road, Suite 420
Vienna, VA 22182
Phone: (866) 995-2262
Fax: (703) 991-2508
Services/Sales: ZyIMAGE (software)