Managing Records: Consultants and Vendors

Data Recovery Vendors

The New York State Archives has compiled this list of data recovery vendors to aid government agencies, local governments, and other entities searching for companies and individuals providing data recovery services. This inventory lists organizations, their contact information, as well as a brief summary of services offered when the information was available. While every effort has been made to ensure accuracy and completeness, you are encouraged to contact vendors directly for verification.

The New York State Archives assumes no responsibility for the professionalism of any consultants listed. These consultants have done needs assessment or implementation work for local governments in New York State under a Local Government Records Management Improvement Fund (LGRMIF) grant or have requested to be added to this list. This list is not meant to endorse, recommend, or require use of any particular consultant on this inventory. If you know of other consultants that should be on this list or you discover content inaccuracies in this list, please contact the Records Services Development unit at (518) 474-6926 or, by e-mail, at RECMGMT@mail.nysed.gov

Revised 17 January 2014

17a-4 llc.
Carter Gray or Charles Weeden
P. O. Box 1492
Millbrook, NY 12545
Phone: (212) 949-1724
Fax: (212) 202-4391
Email: cgray@17a-4.com or cweeden@17a-4.com
Website: www.17a-4.com
Services/sales: 17a-4 focuses on the email archive, archiving e-messaging (blackberry. OCS Chat, IM Manager, POD messaging, LinkedIn profiles/InMail, Twitter, Facebook, and LivePerson), and e.-Discovery (producing content from live data sources like CIFS, NFS, NAS, Microsoft Exchange, laptops, desktops, and SharePoint repositories). Our e-messaging archiving software supports all email archives in operation, and we advise on types of email archives for prospective users. We perform the professional services associated with email archive installations, upgrades, shortcutting, mailbox quotas, and customizable metadata component extensions for specific email methodologies and practices.

AmeriVault
Marsha Bernier
130 Turner St.,  Bldg. 3, Suite. 220
Waltham, MA 02453
Phone: (781) 890-8690
Fax: (781) 890-8693
Email: mbernier@amerivault.com
Website: www.amerivault.com

Ascend Tech, Inc.
4772 East 355th St. 
Cleveland, OH 44094
Phone: (866) 340-1111
Website: www.datarecoverylabs.com
Services/sales: Specializes in all media, operating systems, database, and exchange/mail recovery, and advanced data recovery forensics.

DataHotline, Inc
Bruce Baek
267 W. 17th Street, 2nd Floor
New York, NY 10011
Phone: (212) 229-2884
Website: www.datahotline.com
Services/sales: Data and physical recovery services.

DataRetrieval.com
Diagnostics & Support Office
445 Park Avenue (@ 57th Street), 9th Floor, Suite 958
New York, NY 10022
Phone: (646) 351-0817 or (800) 399-7150
Website: www.dataretrieval.com

Disk Doctors
300 International Drive, Suite 100
Buffalo, New York 14221
Phone: (716) 218-0992 or (800) 347-5377
Website: www.diskdoctors.com

Documentelligence™ from Copier Fax Business Technologies, Inc.
Michael Stroh
465 Ellicott Street, Buffalo, NY 14203 and
250B Lucius Gordon Drive, Suite 5, Rochester, NY 14586
Phone: (716) 853-5000, ext. 28
Email: hmstroh@copierfaxbt.com
Website: www.copierfaxbt.com
Services/sales: Documentelligence™ from Copier Fax Business Technologies, Inc. furnishes a full range of state-of-the-art document scanning and recovery services. With 25 years of multi-award winning experience, we scan records that can be stored, indexed, researched, retrieved and used by customers anytime, anywhere. Specializing in all media and operating systems, our systems permit data protection and recovery, e-mail archiving, e-forms, and more.

Drive Savers
400 Bel Marin Keys Boulevard
Novato, California, 94949-5650
Phone: (800) 440-1904
Website: www.drivesaversdatarecovery.com

DS3 DataVaulting

Blake Zach
14900 Conference Center Dr., Suite 150

Chantilly, VA 20151

Office: (703) 230-3281

Mobile: (571) 748-8608

Fax: (703) 968-0400

Email: bzach@DS3datavaulting.com

Website: www.DS3datavaulting.com

EMag Solutions
Gene Thompson
3495 Piedmont Road, Suite 500
Atlanta, GA 30305
Phone: (800) 364-9838
Website: www.emaglink.com
Services/sales: Data conversion, data recovery, and consulting.

ESS Data Recovery, Inc.
469 - 7th Avenue, 3rd floor
New York, NY 10018
Phone: (212) 710-5910
Fax: (800) 299-7815
Email: support@datarecovery.com
Website: www.datarecovery.com
Services/sales: From single hard drives to RAID storage arrays - when you require the most successful data recovery service and lightning-fast turnaround, datarecovery.com are the people to call. Datarecovery.com has locations throughout the US and Canada and full secure SAS 70 certified labs. With ESS you get the best data recovery engineers, the safest technology available, and unsurpassed business integrity.

Funtion5 Technology Group
600 Mile Crossing Blvd., Suite 1A
Rochester, NY 14624
Phone: (585) 295-8900
Fax: (585) 295-6001
Email: lgermain@f5technology.com
Website: www.f5technology.com

GRM
Julio Irizarry
215 Coles Street
Jersey City, NJ 07310
Phone: (866) 947-6932
Fax: (201) 798-4427
Email: jirizarry@grmdocument.com
Website: www.grmdocumentmanagement.com
Services/sales: GRM Document Management is a leading provider of lifecycle records and information management solutions. The company continues to demonstrate technological leadership by bringing proprietary innovation and new levels of cost efficiency to document storage, data protection, digital/electronic document management and certified destruction. Fully integrated products and services include: eAccess remote inventory control, the Cloud-based Online Record Center, business process workflow automation, a blended paper to digital solution,GRMpedia, a retention regulatory research tool and the Solutions Group, Compliance and Governance expertise. GRM’s full service capabilities are available in major markets throughout the U.S., including New York/New Jersey, Atlanta, Baltimore, Boston, Chicago, Houston, Los Angeles, Miami, Philadelphia, San Francisco, and Washington, D.C.

GRM Information Management Services
Rick Swink
9200 East Hampton Drive
Capitol Heights, MD 20743
Phone: (301) 324-0777
Fax: (301) 324-0775
Website: www.grmims.com

Iron Mountain
317 Madison Avenue
New York, NY 10017
Phone: (646) 502-7228 or (800) 899-4766
Website: www.ironmountain.com
Services/sales: Iron Maountain Inc, provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information -- regardless of its format, location, or life cycle stage -- so they can optimize their business and ensure proper recovery, compliance, and discovery. Many of Iron Mountain's offerings are in areas such as Document Management Solutions, Records Management and Storage, Health Information Management, Secure Shredding, Disaster Recovery, and Data Recovery.

Janus Associates, Inc.
Jim Adams
Director of Business Development
1055 Washington Blvd
Stamford, CT 06901
Phone: (203) 251-0238
Cell: (203) 561-8074
Email: JamesA@JanusAssociates.com
Website: www.janusassociates.com
Services/sales: We are specialists in risk analysis, penetration testing, compliance and PCI assessments, disaster recovery and business continuity planning, eDiscovery, data forensics, data breach crisis management, advanced biometric and authentication software, and mainframe security audit solutions.

Long Island Data Recovery
10 W Broadway #11E
Long Beach, NY 11561
Phone: (516) 880-0777
Website: longislanddatarecovery.networks-by-design.com/
Special Note: This vendor has been temporarily displaced as a result of Hurricane Sandy. At the moment, its physical offices are located at 30 South Central Ave, Valley Stream, NY 11580. It's also using multiple temporary phone numbers: 516-234-5279, 516-330-8010, 516-779-1808

SalvageData Data Recovery
410 Park Ave 5th Floor
New York, NY 10012
Phone: 917-628-2702
Email: support@salvagedata.com
Website: www.salvagedata.com

Secure Data Recovery Services
Jake Resnik
845 3rd Avenue, Floor 6
New York, NY 10022-6630
Phone: (800) 388-1266 ext.209
Fax: (866) 381-8097
E-Mail: jake@securedatarecovery.com
Website: www.securedatarecovery.com
Services/sales: Secure Data Recovery Services offers a fast, secure source for professional data retrieval. Our facilities offer certified data recovery security, fast, free media evaluations and 24/7/365 customer service.

Sitrof Technologies, Inc.
Timothy Wendel
700 Alexander Park, Suite 302
Princeton, NY 08540
Phone: (609) 897-9180, ext. 109
Fax: (609) 734-4909
Email: twendel@sitrof.com
Website: www.sitrof.com
Services/sales: Assessments, Systems Analysis/Design, Integrations/Deployments, Data Topology Mapping, Records Classifications, Project Management, Training, Customizations/Configurations, File Plans, Best Practices Consulting, Business Process Automation, Governance Risk Compliance, eDiscovery, Data Protection, Enterprise Content Management, Imaging Management, Backup/Recovery/Archive, Business Continuity, SaaS Applications, CFR 21 Part 11 Validated Systems, Workflow Engineering, Document Management.

SMR Legal
Joseph C. Bartolo, J.D.
Senior Account Executive
Document Management and Litigation Support
42 Broadway
New York, NY 10004
Phone: (212) 514-5777 ext. 259, or (646) 261-1577
Email: jbartolo@srmlegal.com
Website: www.srmlegal.com
Services/sales: Processing of electronically stored information, Document scanning Copy/Printing, OCR/OWR, processing and de-duplication, media conversion, indexing, web-hosted attorney review platforms, coding; data preparation, document disaster recovery, multi-layer quality control, Electronically Stored Information/Electronic Data Discovery/Forensic Collection, EU Safe Harbor Certified.

Trillicom, LLC
Donna Walker
82 West Cochran Street
Simi Valley, CA 93065
Phone: (805) 577-1062 office (9 am - 9 pm, PST) or (805) 469-6643 cell
Fax: (805) 579-1891
Email: donna_walker@trillicom.com
Website: www.trillicom.com
Services/sales: We provide services using our software to deliver automated migration and conversion for digital archives. Whether archives need to move to a new platform or require transformation to meet current business needs Trillicom Engine can solve conversion and migration challenges for digital data from any source, applying transformations as desired, and delivering to any target, at your needed speed, flawlessly and with complete accountability. We also provide custom utilities such as AFP and PDF transforms.

USA.NET
Ryan Santoro
7900 E. Union Ave., Suite 800
Denver, CO 80237
Phone: (303) 865-1237
Fax: (303) 865-1205
Email: rsantoro@perimeterusa.com
Website: www.usa.net
Service/sales: You run your business; we will run your email and archiving. A subsidiary of Perimeter eSecurity and a leading provider of Hosted MS Exchange, wireless, and email archiving services. A partial list of our services includes MS Exchange 2007, SharePoint WSS 3.0, and Consolidated Gateway Services – On-Demand Disaster Recovery/Business Continuity.

WeRecoverData.com Data Recovery Labs
World Headquarters
112 West 34th Street 18th Floor
New York, NY 10120.
Phone: 212-594-5946
Toll Free: 866-400-DATA (3282)
Website: www.WeRecoverData.com
Services/Sales: WeRecoverData.com® is a world leader in data recovery services and one of the only companies to invest in data recovery research and development. Data recovery service from single hard drives to RAID storage arrays, computer forensics and eDiscovery services. WeRecoverData.com has locations throughout the US and Canada.

Westchester Arc / eDocNY
Kevin C. Hansan, Acting Director
388 Tarrytown Road
White Plains, NY 10607
Phone: (914) 681-0656
Cell: (914) 396-8613
Fax: (914) 428-6647
Services/sales: Westchester Arc is the largest agency in Westchester County serving the needs of developmentally disabled adults and children. eDocNY is a not-for-profit business unit of Westchester Arc that provides Document Management solutions, including but not limited to Document Scanning, Microfilming, Box Storage and Retrieval, and Document Destruction. The Company’s profits are used by the agency to create new and enhance existing services for the people we support.