Workshops: Workshop Handouts:

ACT 325: Electronic Content Management Systems Workshop

Many people believe that an electronic content management system (ECM) is merely an electronic document imaging system, but it is actually a software system that allows for the creation, indexing, management, and retrieval of documents in various formats (including image files) through a single interface. This workshop will address types of technologies and strategies required for their management, how governments can determine whether or not they need an ECM, how to plan for, implement, and maintain an ECM. This workshop is typically given in the fall.


  • Workshop workbook (PDF) - print this file before the workshop and share it when you attend

Related publications

#64 Conducting Needs Assessments for New Recordkeeping Systems PDF

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To register, check our schedule first. To request that we offer this workshop at another time, please contact the training unit at

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