Questions | Syracuse | Latino Communities
An "Anchor" for Latino Grassroots Activity in Syracuse
Interpretation: A translation from one language to another.
Translator: Someone who hears something in one language and changes it to another.
Frenzy: Wild excitement or panic.
Fiscal: Financial, economic budgeting.
Catalyst: Something that starts a reaction.
"We wrote a proposal to the hospitals to hire Spanish speaking staff that would be trained in doing medical interpretation. University Hospital had been using the language line. On the AT&T Language Line, a medical care provider calls and tells them what language the patient speaks. The telephone is then given to the patient, they respond to the translator on the line, then the phone is given to back to the health provider, who listens for the interpretation of the language. In the emotional frenzy, it is so frustrating. ANCLA got together with University Hospital and started the Translators and Interpreters Network (TIN). ANCLA’s responsibility was to train translators, which was okay to do at first. We saw it as a first step to something that should be stabilized at the hospital, then we involved Spanish Action Network (SAL) for fiscal responsibility. SAL did the fiscal reporting and the translators are hired as consultants. They have beepers. Last year ANCLA stepped out of it and SAL does the daily operations. It should be an agency, a direct service provider because it grew and SAL is developing their interpreting department. ANCLA is still in on an advisory capacity. Our role is to serve as a catalyst, initiate the response of other agencies to solve the problem."
Document 2: Quote from interview with Theresa Pagano (one of the founders of ANCLA), July 16, 2002.
Document 2 Short-Answer Questions
- According to Ms. Pagano, what problem was interfering with the health care of Latino patients?
- To solve the problem, what organization did ANCLA, SAL, and University Hospital start?
- According to Ms. Pagano in the last sentence of this quote, what is ANCLA’s role in solving community problems?