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Office of Temporary Disability Assistance: A Statewide Imaging/Enterprise Document Repository (I/EDR)

I/EDR provides local social service districts and statewide agency staff with real-time access to documents through a single-user interface. This system offers a means to reduce the need for and cost of retaining paper documents.  Additionally, it eliminates the submission of duplicate client documents, facilitates shared access within and across districts, and provides remote audit functions and a secure backup site.  This video will discuss and demonstrate the system’s development and current use within New York State government.

Laura Ziegler, Office of Temporary Disability Assistance (OTDA)