Many people believe that an electronic content management system (ECM) is merely an electronic document imaging system, but it is actually a software system that allows for the creation, indexing, management, and retrieval of documents in various formats (including image files) through a single interface.
After a brief introduction to electronic documents, the bulk of this workshop will address:
- Types of technologies and strategies required for their management
- How governments can determine whether or not they need an ECM
- How to plan for, implement, and maintain an ECM