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Managing Email Effectively

Electronic mail is changing the way organizations conduct their day-to-day business. This workshop discusses email messages that are official records when created or received in the transaction of public business.

The workshop will discuss how to:

  • Identify records transmitted via email
  • Identify the retention period for email records
  • File, maintain, and preserve email
  • Solve email security issues
  • Develop an email policy covering the management and acceptable use of email
Workshop Type: Classroom Training
Intended Audience: State Agencies
Workshop Topic: Electronic Records

Workshop Handouts: PDF icon workshops_handouts_email.pdf

For more information on this workshop, please contact us at