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Real Life ECMS Examples in Local Governments and State Agencies

Electronic content management systems (ECMS) enable organizations to scan and store images of documents to improve access to records, as well as eliminate paper. ECM systems are also software systems that allow for the creation, indexing, management, and retrieval of documents in various formats through a single interface.

This workshop will present three examples of different ECM systems currently being used by local governments and state agencies. The presenters will demonstrate how their systems manage records and discuss various aspects of how to plan for, implement, and maintain an ECMS. The presentations will be followed by time for questions.


Katie Palmer-House, Town of Dover Town Clerk. Katie will provide practical advice for ECMS scanning projects related to her town’s implementation and use of shared Laserfiche system.

Chuck Piotrowski, Knowledge Management Team, New York Power Authority. Chuck will discuss his work digitizing large format records of the NYS Canal Corporation and managing them with SharePoint.

Joanne Fazzari, Corporate Records Manager, New York Power Authority. Joanne will explain their use of shared metadata across platforms and how this has allowed them to get the most out of their ECM, OpenText Content Server.

Workshop Type: Webinar
Intended Audience: Local Governments, State Agencies
Workshop Topic: Electronic Records, Active Records

For more information on this workshop, please contact us at