Benefits of Policies and Procedures
- It enhances program longevity and allows them to become an acceptable part of your business process, and institutionalized practices last longer.
- It aids in uniform implementation because it standardizes practices and allows everyone to play by the same rules.
- It serves as a training tool because it offers step-by-step instructions, delegates responsibilities and can assist with new hires.
- It supports external uses of your records because it defends your record keeping practices in court and creates uniform and efficient services of your records.
Sample Policies and Procedures
If you are with a State Agency, the State Agency Manual of Records Management Policies provides a sample records management policy manual for executive branch agencies in New York State government.
If you are a Local Government, consider the Town of Big Thunder Manual of Records Management Policies and Procedures, a sample manual written for a fictional town that is intended to serve as a model for towns and other local governments in upstate New York.
The publication, Developing a Policy for Managing Email, provides a starting point for state agencies and local governments to use for writing policies and procedures for managing email.